Privacy Policy — Zip Game
Last updated: February 26, 2026
Effective date: February 26, 2026
Overview
Zip Game ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the Zip Game mobile application ("App").
1. Information We Collect
1.1 Automatically Collected Information
When you use the App, we automatically collect:
- Device Identifier — A randomly generated unique ID stored locally on your device to identify your player profile. This is not tied to your Apple ID, Google account, or any personal identity.
- Game Progress — Levels completed, stars earned, and best completion times.
- Coin Balance — Your in-app currency balance and transaction history (earned, spent).
- App Usage Data — Which screens you visit and general interaction patterns (for crash debugging).
1.2 Information You Do NOT Provide
We do not collect:
- Your name, email address, or phone number
- Your Apple ID or Google account credentials
- Location data (GPS)
- Contacts, photos, or camera access
- Payment card information (all in-app purchases are handled by Apple App Store / Google Play)
2. How We Use Your Information
The information we collect is used solely to:
- Sync your progress across app reinstalls using your device identifier
- Maintain your coin balance and enforce daily bonus cooldown rules
- Provide game features such as level unlocking, achievements, and leaderboard functionality
- Debug and improve the App (crash reports, error logs)
We do not sell, rent, or share your data with third parties for advertising or marketing purposes.
3. Data Storage
- Local storage — Progress data, settings, and coin balance are stored locally on your device using AsyncStorage.
- Remote storage — A device-linked player profile (identified by your random device ID) is stored on our secure backend servers hosted at
api.zipgame.studio. - Retention — We retain your player data as long as your account is active. If you uninstall the App and reinstall it, your data may be recovered using the same device ID.
4. Third-Party Services
The App uses the following third-party services:
- Expo (by Expo Inc.) - App framework and build tools. (Privacy Policy)
- MongoDB Atlas - Secure cloud database for player profiles. (Privacy Policy)
5. Children's Privacy
Zip Game is a general-audience puzzle game suitable for all ages. We do not knowingly collect personal information from children under the age of 13 (or the applicable age in your jurisdiction). Since we do not collect personal information at all (only anonymous device IDs), the App is designed to be safe for all users including children.
If you believe a child has provided us with personally identifiable information, please contact us at the address below and we will promptly delete it.
6. Data Security
We implement industry-standard security measures to protect your data:
- All communication with our backend is encrypted using HTTPS (TLS)
- No sensitive personal data (passwords, payment info, PII) is stored on our servers
- Device IDs are randomly generated and cannot be reverse-engineered to identify you
7. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about your device profile
- Delete your player data (which will reset all your progress)
- Port your data in a machine-readable format
To exercise any of these rights, contact us at: privacy@zipgame.studio
8. In-App Purchases
Any in-app purchases are processed entirely by Apple (App Store) or Google (Google Play). We do not have access to your payment information. Please refer to Apple's or Google's privacy policies for details on how they handle your payment data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@zipgame.studio
- Website: https://zipgame.studio
This privacy policy was prepared for Zip Game v1.0.0